How it Works

Everything You Need to Track and Report Noise Disturbances

Welcome to your Noise Diary Dashboard! This is your command centre for documenting, tracking, and reporting noise issues. Here’s a guide to all the features available to you.

Dashboard Overview

Progress Tracker

The progress bar at the top of your dashboard shows:

  • How many days you’ve logged incidents (out of the recommended 14+)
  • When you’ve reached sufficient documentation for council reporting
  • A summary of your recent logging activity

Quick Actions

These buttons provide one-click access to:

  • Log New Incident – Record a new noise disturbance
  • View All Incidents – See your complete incident history
  • Generate Report – Create a council-ready PDF report
  • View Reports – Access reports you’ve already generated

Recent Incidents

This section displays your 5 most recent logged incidents, showing:

  • Date and time of each disturbance
  • Type of noise (music, construction, etc.)
  • Severity rating
  • Quick links to view or edit each entry

Logging Noise Incidents

The “Log New Incident” form is designed to capture all the information authorities need:

Required Information

  • Noise Source Location – Address where the noise originates
  • Date – When the incident occurred
  • Time Started/Stopped – Duration of the disturbance
  • Type of Noise – Categories like music, shouting, machinery, etc.
  • Location Heard – Where in your home you could hear it
  • Severity Rating – How disruptive the noise was (1-5 scale)
  • Impact Description – How it affected you personally

Optional Information

  • Action Taken – Steps you’ve already taken (if any)
  • Video Evidence – Upload recordings of the noise
  • Additional Notes – Any other relevant details

Video Evidence Management

The “Video Gallery” section allows you to:

  • Upload new videos – Add recordings of noise incidents
  • Organize recordings – Associate videos with specific incidents
  • Add context – Include titles and descriptions
  • Review evidence – Play back your videos within the platform
  • Manage storage – Delete unnecessary recordings

Reports Generation

When you’re ready to take action, the “Generate Report” feature helps you:

  • Select a date range for your report
  • Choose which property/noise source to include
  • Preview how many incidents will be included
  • Create a professional PDF document with all relevant information
  • Include references to video evidence
  • Generate a unique reference number for tracking

Report Management

The “View Reports” section allows you to:

  • See all reports you’ve created
  • Check the status of each report
  • Download PDF copies
  • Submit reports to authorities
  • Track which reports have been sent and when
  • Generate download links to share with council members

Account Settings

Manage your personal information and preferences:

  • Update your contact details
  • Add or edit your home address
  • Manage noise source locations
  • Adjust notification preferences
  • Change your password
  • Export your data

Getting Help

If you need assistance:

  • Help Icon – Context-sensitive help for each section
  • Video Tutorials – Step-by-step guides for key features
  • FAQ Access – Answers to common questions
  • Support Contact – Direct line to our support team

Privacy and Security

Your Noise Diary data is:

  • Private – Only visible to you until you choose to share
  • Secure – Protected with industry-standard encryption
  • Controlled – You decide what to submit and when
  • Compliant – Meeting data protection requirements

Remember, consistent documentation is key to resolving noise issues. We recommend logging incidents as soon as they occur for maximum accuracy.

Log New Incident | Generate Report | View Help Center